Privacy Policy

1. Introduction

Welcome to AURON Therapeutics ("AURON", "we", "our" or "the Company").

This Privacy Policy describes how we collect, use, store, protect and disclose the information obtained through our website, forms, electronic communications and other related services.

By accessing or using our website, you acknowledge that you have read and accepted this Privacy Policy.

If you do not agree with any of its provisions, you must refrain from using this site.

2. Information We Collect

We may collect information that you voluntarily provide, including, but not limited to:

• Full name
• Email address
• Phone number
• WhatsApp number
• Country
• Shipping address
• Information provided in forms
• Inquiries made
• Information sent via WhatsApp
• Preferences related to our products

We may also automatically collect technical information such as:

• IP address
• Browser type
• Operating system
• Device used
• Time zone
• Cookies
• Browsing history within the site
• Time spent
• Pages visited
• Traffic source

3. Use of Information

The information may be used to:

• respond to inquiries;
• handle requests;
• process orders;
• coordinate shipments;
• provide support;
• improve our products;
• improve the user experience;
• personalize content;
• carry out statistical analysis;
• prevent fraud;
• detect suspicious activity;
• comply with legal obligations;
• protect our legal rights;
• send commercial communications when the user has authorized it.

4. Legal Basis

Where applicable, we will process the information based on:

• user consent;
• performance of a commercial relationship;
• compliance with legal obligations;
• legitimate interests of AURON Therapeutics.

5. Cookies

Our site uses cookies and similar technologies to:

• remember preferences;
• improve performance;
• measure statistics;
• analyze traffic;
• optimize content;
• detect errors.

The user can configure their browser to reject cookies, although some functions may stop operating correctly.

6. Google Analytics and Third-Party Tools

We may use third-party services to analyze site traffic and improve our services.

These providers may collect information in accordance with their own privacy policies.

We do not control third-party policies.

7. Communications

By providing us with your contact details, you authorize AURON Therapeutics to communicate with you through:

• email;
• phone calls;
• SMS messages;
• WhatsApp;
• other electronic means.

You may request to stop receiving promotional communications at any time.

8. Disclosure of Information

We do not sell or rent personal information.

We may share information only when necessary with:

• shipping companies;
• payment processors;
• technology providers;
• web hosting companies;
• storage providers;
• legal advisors;
• government authorities when there is a legal obligation.

9. International Transfers

The information may be stored and processed in the United States or other countries where our service providers operate.

By using this site you accept such international transfers.

10. Data Retention

We will retain the information only for the time reasonably necessary to:

• provide our services;
• comply with legal obligations;
• resolve disputes;
• protect our rights.

Afterwards, we may delete or anonymize it.

11. Security

We implement administrative, technical and organizational measures intended to protect the information collected.

However, no electronic transmission or storage system can guarantee absolute security.

Therefore, AURON Therapeutics does not guarantee that information can never be accessed, altered or disclosed by unauthorized third parties.

12. Links to External Sites

Our site may contain links to third-party pages.

AURON does not control such sites and assumes no responsibility for their content, privacy policies or practices.

Access to such sites is the sole responsibility of the user.

13. User Rights

Depending on applicable law, you may request:

• access to your information;
• correction;
• update;
• deletion;
• restriction of processing;
• objection to processing;
• data portability where applicable.

AURON may request additional information to verify the identity of the requester before addressing any request.

14. Minors

This site is not directed to persons under eighteen (18) years of age.

We do not intentionally collect information from minors.

If we detect that we have received information from a minor, we may delete it without prior notice.

15. Confidentiality of Communications

Although we adopt reasonable measures to protect electronic communications, no Internet transmission system can be considered completely secure.

The user assumes the risks inherent in sending information by electronic means.

16. Modifications

AURON Therapeutics may modify this Privacy Policy at any time.

The version published on the website will be the current version.

Continued use of the site will imply acceptance of such modifications.

17. Limitation of Liability

To the maximum extent permitted by applicable law, AURON Therapeutics will not be liable for damages arising from:

• unauthorized access;
• security failures outside our reasonable control;
• service interruptions;
• loss of information caused by third parties;
• cyberattacks;
• viruses;
• technological errors;
• failures of external providers.

18. Governing Law

This Privacy Policy will be governed by and interpreted in accordance with the laws of the State in which AURON Therapeutics is legally constituted, without prejudice to the mandatory rules that may apply.

19. Contact

If you have questions related to this Privacy Policy, you may contact us through: